Steps in the Process

Steps in the Process

Local Geriatric Care Manager Helping Families Navigate Aging Care Decisions

Geriatric Care Management, also known as Aging Life Care Management®, is a professional full-service approach to reviewing all care needs and creating a comprehensive care plan to meet the needs of aging. The goal is to guide your family towards quality care and increase the quality of life for those family members who are facing aging challenges. When this goal is met your family’s worry and stress are reduced.

This service is paid for by clients, families, or other financial trusts.

Some examples of care management:

• Meet with client and involved family members to understand current situation and future needs.
• Create a professional care plan unique to the client that serves as a roadmap for care.
• Solve crisis situations immediately and then focus on additional care needs.
• Educate family about complex care and steps to manage the process.
• Attend medical and personal care appointments, with client, to review care and communicate with family.
• Centralize care as medical system can be disjointed. Understand care plan and keep everything on track and organized.
• Coordinate and oversee services taking place in the home. Closely monitor client safety.
• Hold family consultations to review care and discuss additional needs.
• Watch for changes in client’s care needs as change is a constant during aging.
• Advocate for client’s needs in all settings.
• Discuss and recommend respite options for family caregivers.
• Specialized consulting for Alzheimer’s, Lewy Body, Parkinson’s, and other memory/cognitive affecting diagnoses. Lily leads local support groups specializing in this topic as well.
• Nothing too little or too large to help manage.

What sets us apart:

• Our lead care manager, Lily Hotaling, has raised her family in, lives in, and works in the Denver community.
• Meeting with the family and client is an important part of our process.
• Services recommended are known to be of the highest quality.
• Overseeing and coordinating is done on a professional level and family is notified of any issues.
• The care you receive is exactly like that provided to our own family.

Professional Memberships

Lily is a member of the Aging Life Care Association (ALCA). As a member, she upholds the quality standards and code of ethics as agreed upon by her membership.

When you need help knowing and navigating the care options available in the Denver community, please reach out via phone at (303) 799-1313 or via e-mail at Lily.Hotaling@AnswersForSeniorCare.com.

Local Consultants Stand Ready to Help You Understand Housing Options

Our experienced consultants are local to the Denver community and have built in depth knowledge of local elder care services and housing providers. With a proprietary process to determine the best fit for each family, we partner with you to make sure that your unique needs and requests are heard and met with our recommendations. You are empowered with the tools needed to make the best care and housing decisions for your aging family member.

Housing consulting services are provided free of charge to families as our fees are compensated by the selected living facility or services selected by your family.

Types of housing recommendations we provide:

• Independent Living
• Communities
• Assisted Living
• Personal Care & Boarding Homes
• Skilled Nursing Facilities
• Palliative Care/Hospice

What sets us apart:

Phil Hotaling and our consultant staff have raised families and built their lives in the Denver community. You will immediately see that consideration is given to the whole situation in order to provide holistic care solutions. It’s not just a phone call where you answer some questions and a faceless person on the other side of the line sends you a list to check out. You are not on your own to try to figure out the best solution. Instead, integrated care management consultation defines your specific needs so our recommendations are focused on the best solutions to the challenges the client is facing.

What you can expect from our professional process:

• The process starts with meeting the client and involved family members. This can be done via Zoom, conference call, or in-person. 
• Learn about the client’s needs for current care and future planning for changing care needs with in depth care management involvement.  Example: Having in-home care services may be better for the client with assisted living being a future consideration.
• Use our proprietary methods, which include considering budget, location, and care needs, to determine the best care options for the client.
• Accompany on tours of selected living options with those who are able to do so, considering mobility and cognitive abilities. Happy to go with family members of clients who are unable to tour.
• Review the likes and dislikes after the visits to help narrow the choices. No place will be perfect but the goal is to determine the pros and cons. Example: client wants pool for therapy but family says client hasn’t been able to enter a pool for 2 years.
• Fit is the focus. Either the best option is selected or the search is expanded. No client is ever pressured to move!
• Knowledge of the community and the current care situation there helps guide the family in decision making.
• After the move, we continue staying in contact with the client and family as requested and many families utilize our care management services to make sure quality care continues.

Professional Memberships

Phil is a member of the National Placement & Referral Alliance (NPRA) and he is a Board Member of the Colorado Chapter of the NPRA (CoPRA). As a member, Phil upholds the quality standards and code of ethics as agreed upon by his membership.

When you need peace of mind about where your loved one will be living and how they will be cared for, please reach out via phone at (303) 799-1313 or via e-mail at Phil.Hotaling@AnswersForSeniorCare.com.